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32px;font-family:inherit;font-size:12px}.conv-search-input:focus{background:#fff;border-color:#0072b2;outline:none}.conv-unread-icon-btn{color:#6b7280;cursor:pointer;background:#f3f4f6;border:none;border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:14px;display:flex}.conv-unread-icon-btn.active{color:#fff;background:#0072b2}.conv-list{flex:1;min-height:0;padding:6px;overflow-y:auto}.conv-row{cursor:pointer;border-radius:10px;align-items:flex-start;gap:10px;margin-bottom:3px;padding:10px;transition:background-color .15s;display:flex;position:relative}.conv-row:hover{background:#f5f6f8}.conv-row.selected{background:#eff6ff}.conv-row.selected:before{content:"";background:#0072b2;border-radius:3px;width:4px;position:absolute;top:8px;bottom:8px;left:-6px}.conv-row-content{flex:1;min-width:0}.conv-avatar-wrap{flex-shrink:0;position:relative}.conv-avatar{color:#fff;border-radius:50%;justify-content:center;align-items:center;width:34px;height:34px;font-size:11px;font-weight:600;display:flex}.conv-avatar.messenger{background:linear-gradient(45deg,#00b2ff,#006aff)}.conv-avatar.instagram{background:linear-gradient(45deg,#405de6 0%,#5b51d8 15%,#833ab4 30%,#c13584 50%,#e1306c 68%,#fd1d1d 84%,#f77737 100%)}.conv-avatar-badge{border:2px solid #fff;border-radius:50%;justify-content:center;align-items:center;width:15px;height:15px;display:flex;position:absolute;bottom:-2px;right:-2px}.conv-avatar-badge i{color:#fff;font-size:8px}.conv-avatar-badge.messenger{background:linear-gradient(45deg,#00b2ff,#006aff)}.conv-avatar-badge.instagram{background:linear-gradient(45deg,#405de6 0%,#833ab4 35%,#c13584 55%,#fd1d1d 80%,#f77737 100%)}.conv-name-row{align-items:center;gap:6px;display:flex}.conv-name{color:#1f2933;text-overflow:ellipsis;white-space:nowrap;font-size:13.5px;font-weight:600;overflow:hidden}.conv-row.selected .conv-name{color:#0c447c}.conv-row.unread .conv-name{font-weight:700}.conv-unread-dot{background:#0072b2;border-radius:50%;flex-shrink:0;width:6px;height:6px}.conv-row.besoin-humain{background:#fff5f5}.conv-besoin-humain-label{color:#d92d20;align-items:center;gap:4px;margin:1px 0 2px;font-size:11.5px;font-weight:600;display:inline-flex}.conv-besoin-humain-label i{font-size:13px}.conv-preview{color:#6b7280;white-space:nowrap;text-overflow:ellipsis;margin:2px 0 5px;font-size:12.5px;overflow:hidden}.conv-time{color:#9aa5b1;font-size:10.5px}.conv-row-delete{color:#c1c7d0;cursor:pointer;opacity:0;background:0 0;border:none;border-radius:6px;flex-shrink:0;align-self:flex-start;padding:5px;transition:opacity .15s,color .15s,background-color .15s}.conv-row:hover .conv-row-delete,.conv-row:focus-within .conv-row-delete{opacity:1}.conv-row-delete:hover{color:#a32d2d;background:#fcebeb}.conv-row-delete i{font-size:14px;display:block}.conv-thread{background:#fff;border:1px solid #e1e4e9;border-radius:12px;flex-direction:column;flex:1;min-width:0;height:100%;display:flex;overflow:hidden;box-shadow:0 1px 3px #00000008}.conv-thread-header{background:#fafbfc;border-bottom:1px solid #eceff2;flex-shrink:0;justify-content:space-between;align-items:center;gap:12px;padding:12px 18px;display:flex}.conv-thread-identity{align-items:center;gap:10px;display:flex}.conv-thread-name{margin:0;font-size:14.5px;font-weight:600}.conv-status-pill{white-space:nowrap;text-transform:uppercase;letter-spacing:.02em;align-items:center;gap:5px;margin-top:2px;font-size:9.5px;font-weight:700;display:flex}.conv-status-pill-dot{border-radius:50%;width:5px;height:5px}.conv-status-pill.bot{color:#009e73}.conv-status-pill.bot .conv-status-pill-dot{background:#009e73}.conv-status-pill.humain{color:#ba7517}.conv-status-pill.humain .conv-status-pill-dot{background:#ba7517}.conv-thread-actions{flex-shrink:0;align-items:center;gap:10px;display:flex}.conv-thread-actions-sep{background:#e5e7eb;flex-shrink:0;width:1px;height:22px}.conv-takeover-btn{color:#fff;cursor:pointer;white-space:nowrap;background:#0072b2;border:none;border-radius:8px;align-items:center;gap:6px;padding:8px 14px;font-family:inherit;font-size:12.5px;font-weight:500;display:inline-flex}.conv-takeover-btn:hover{background:#0c447c}.conv-takeover-btn.active{color:#fff;background:#ba7517}.conv-takeover-btn.active:hover{background:#966009}.conv-delete-btn{color:#a32d2d;cursor:pointer;background:#fcebeb;border:none;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:15px;display:inline-flex}.conv-delete-btn:hover{background:#f7c1c1}.conv-thread-messages{background:#fafbfc;flex-direction:column;flex:1;gap:12px;min-height:0;padding:16px 18px;display:flex;overflow-y:auto}.conv-bubble-wrap{flex-direction:column;max-width:75%;display:flex}.conv-bubble-wrap.left{align-self:flex-start;align-items:flex-start}.conv-bubble-wrap.right{align-self:flex-end;align-items:flex-end}.conv-bubble{padding:9px 13px;font-size:13.5px;line-height:1.4}.conv-bubble.client{color:#1f2933;background:#f1f4f9;border-radius:12px 12px 12px 2px}.conv-bubble.bot{color:#fff;background:#0072b2;border-radius:12px 12px 2px}.conv-bubble.moi{color:#fff;background:#0c447c;border-radius:12px 12px 2px}.conv-bubble-meta{color:#9aa5b1;align-items:center;gap:3px;margin-top:3px;font-size:10.5px;display:inline-flex}.conv-bubble-meta i{font-size:10px}.conv-reply-row{background:#fff;border-top:1px solid #eceff2;flex-shrink:0;gap:8px;padding:12px 18px;display:flex}.conv-reply-input{box-sizing:border-box;border:1px solid #d0d7e2;border-radius:8px;flex:1;padding:9px 12px;font-family:inherit;font-size:13px}.conv-reply-input:focus{border-color:#0072b2;outline:none}.conv-reply-send{color:#fff;cursor:pointer;background:#0072b2;border:none;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;font-size:15px;display:flex}.conv-reply-send:hover{background:#0c447c}.conv-empty{text-align:center;color:#9aa5b1;padding:60px 20px}.conv-empty i{margin-bottom:10px;font-size:32px;display:block}.conv-empty-sidebar{padding:40px 16px;font-size:13px}.conv-empty-sidebar i{font-size:24px}.conv-empty-thread{flex-direction:column;flex:1;justify-content:center;align-items:center;display:flex}@media (width<=800px){.conv-panel{flex-direction:column}.conv-panel-sidebar{width:100%;height:260px}.conv-thread{height:420px}}.paie-page{box-sizing:border-box;color:#1f2933;flex-direction:column;gap:20px;height:calc(100vh - 48px);padding:24px;font-family:system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;display:flex}.paie-header{flex-shrink:0}.paie-header-title-row{align-items:center;gap:12px;display:flex}.paie-header-icon{color:#fff;background-color:#0072b2;border-radius:11px;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;font-size:21px;display:flex}.paie-header-title{color:#111827;margin:0;font-size:19px;font-weight:600}.paie-header-desc{color:#6b7280;margin:2px 0 0;font-size:13.5px}.paie-header-links{align-items:center;gap:12px;margin-left:auto;display:flex}.paie-header-link{color:#2563eb;cursor:pointer;align-items:center;gap:5px;font-size:13px;font-weight:500;text-decoration:none;display:flex}.paie-header-link:hover{text-decoration:underline}.paie-header-link i{font-size:14px}.paie-stats{flex-shrink:0;gap:10px;display:flex}.paie-stat-tile{background:#fff;border:1px solid #e1e7f0;border-radius:8px;flex:1;padding:10px 13px;position:relative}.paie-stat-tile i{color:#e5e7eb;font-size:15px;position:absolute;top:9px;right:10px}.paie-stat-label{color:#9ca3af;font-size:12.5px}.paie-stat-value{color:#111827;margin:2px 0 0;font-size:22px;font-weight:700}.paie-panel{background-color:#fff;border:1px solid #e1e7f0;border-radius:14px;flex:1;padding:24px 28px;overflow-y:auto;box-shadow:0 4px 12px #0f172a0b}.paie-filtres{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:16px;display:flex}.paie-filtre-date,.paie-filtre-recherche,.paie-filtre-statut{color:#1f2933;background-color:#fff;border:1px solid #d0d7e2;border-radius:8px;padding:8px 12px;font-family:inherit;font-size:13.5px}.paie-filtre-recherche{min-width:220px}.paie-filtre-reset{color:#2563eb;cursor:pointer;background:0 0;border:none;padding:0;font-size:13px}.paie-filtre-reset:hover{text-decoration:underline}.paie-btn-exporter{cursor:pointer;color:#4a5568;background-color:#fff;border:1px solid #d0d7e2;border-radius:8px;align-items:center;gap:6px;margin-left:auto;padding:8px 14px;font-size:13px;font-weight:500;display:flex}.paie-btn-exporter:hover:not(:disabled){background-color:#f5f7fb}.paie-btn-exporter:disabled{opacity:.6;cursor:default}.paie-vide{color:#9aa5b1;font-size:13px}.paie-message{border-radius:8px;margin-bottom:14px;padding:10px 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